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Everything you need to know about a Whole House Water Filter System

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Fitting a whole house water filter system might seem like a luxury.  However, this one change can make a real difference to the general health of you and your family, particularly if you suffer with any one of a range of common conditions. 

Water is integral to the running of any household and a whole house water filter system will ensure that all incoming water is free from impurities, particularly chlorine which is troublesome for the skin and airways. 

The information below is based on the most frequently asked questions that have arisen from conversations with our customers.  If you have further queries after reading this please see the relevant pages on our website, post a question below, send an email or phone our friendly team for a chat!

What are the main health benefits of the whole house water filter?

A key benefit of a whole house water filter system is to remove chlorine from all of the water in your home.  Chlorine is not dissolved in water and it is given off as a gas so it may affect your airways as well as dry out your skin. 

Respiratory problems such as asthma can be aggravated by chlorine – due to the fact that it is inhaled during a bath or shower.  You may have noticed that your asthma symptoms get worse after using a swimming pool.  Chlorine can remain trapped in an unventilated and steaming bathroom while enjoying a bath or a shower. 

Similarly the same instance arises if you are prone to eczema.  After a bath or shower, you may notice that your skin is red, blotchy, dry or irritated (similar symptoms to when you have been to a swimming pool).  We have found that whilst skin conditions are very individual, irritation from chlorine is a common theme.

In some parts of the UK chloramine has been added to the water supply – a combination of chlorine and ammonia which is stable and cannot be removed by boiling, distilling or standing uncovered.  This development ensures that no matter how far away you are from the plant, chlorine levels are consistent.

What is a sensible first step and how do I know what is in the water coming into my home?

We suggest that in the first instance you contact your water supplier or visit their website.  Normally they offer a facility whereby you enter your postcode and it gives you a breakdown of what is in the water. 

Our whole house filter systems do not remove everything – determining what is in the water in your area will enable you to choose the filters best suited to your water. 

I am interested in softening my water – will a whole house system do that?

Our whole house system filters are not water softeners – in addition they do not add softening salts to the water or remove the calcium that causes hardness. 

I want to remove everything from my water – how do I achieve that?

Our whole house water filters will not remove everything from the water – the only way to achieve this is via a Reverse Osmosis System which we only offer as a drinking water system.  This process of filtration would be very slow if it was used as a for all incoming water to a household and would be costly. 

The Reverse Osmosis process removes virtually everything from the water, ie all good and bad elements.  This level of extreme filtration which often requires some type of re-mineralisation process lacks taste and is normally only suggested if recommended by a medical practitioner. 

If I move house can I remove the water filter system and take it with me?

People normally take their whole house water filter system with them.   The instructions outlining how to do this are included in the paperwork.  If you have any further questions, we can advise you how to do this when you are ready to move or before the unit is installed. 

Where should the water filter be fitted in my home?

The normal location for this is where the water comes into your home – usually under the kitchen sink or in a utility room.  Alternatively if the water comes in under the sink, and you do not have the space, it may be possible to divert the pipe to a different location. 

Do I need to employ a plumber or can I fit it myself?

An experienced DIY person may be able to install it; however we advise that you use the services of a plumber.  For example if the unit needs a bypass system it can be awkward to find the best place to put it (and maintain access to change the filters).

What system would you recommend for a family of five with two bathrooms?

The WHH6 unit has the lowest pressure drop and is suitable for larger homes. 

What does the heavy metal filter remove from the water supply?

The heavy metal filter has been designed to remove the lead first.  Once that has been removed it will then remove mercury and other heavy metals. 

How long do the filters last?   

This is dependent on the contamination of the water and water usage, but will usually last anywhere from six months to one year.  An easy way to determine if the filter is spent is to see if you can detect any chlorine when you have a shower or bath.  We also include a filter reminder service with each purchase.

Have the filters been independently tested and what does this mean?

Yes, here at The Healthy House® we will only endorse products if we are certain that they perform as stated and are from trusted suppliers.  Both our whole house water filtration and drinking water filter systems have been independently tested.  The following third-party independent testing standards that our products may be covered by include:

  ~  NSF International Accreditation
  ~  ISO9001:2001 Quality Assurance
  ~  WRAS

Do I need a separate drinking water filter if I have a whole house system and will it remove fluoride?

In order to benefit from top quality drinking water, we recommend installing a separate drinking water filter.  An Ultracarb will remove heavy metal, viruses and bacteria.  If you install a double unit, a fluoride filter can be placed in the first housing and an Ultracarb in the second housing.  All of the specifications for each filter are on the website. 

Are there any homes/buildings that cannot accommodate a whole house water filter system?

Yes, if the water coming into the house is in a particularly awkward or tight location, perhaps under the sink and there is little room.  Please note that the dimensions for each unit are within the specs so you can make sure that it will fit before ordering it. 

Once the filter has been installed, is there likely to be a drop in pressure?

Yes there will be a drop in pressure.  The normal water pressure is 3.5 bar; a bar is 14 pounds per square inch (psi) so normal pressure is 49 psi.  With the WHH3 unit the pre-filter will drop the pressure by 2 psi and the carbon filter will drop the pressure by 9 psi so the total drop is 11 psi or about 0.8 bar.  Therefore the normal pressure will drop to 2.7 bar. 

If your water pressure is low, you can use the WHH6 which has 2 carbon filters and a pressure drop of 4 psi, so the total drop is only 6 psi or 0.4 bar leaving the pressure at 3.1 bar.  If you have a megaflo installed or a combi boiler the system requires a certain amount of pressure to be activated.  This can vary depending on your system, so if you have any questions about this please get in contact.    

If I use a bore hole, would a whole house water system be suitable?

If you use a bore hole we can put you in touch with a knowledgeable advisor. 

I have a Quooker – can I install a whole house water system?

Yes you can install one and it is a good idea since it will remove the chlorine from your water.  A Quooker immediately dispenses boiling water and the warmer your water is, the faster the chlorine is emitted as a gas. 

How do I know which is the right water filter for me?

We provide a wealth of information on our websiteto help you to make an informed decision, however if you have any further questions please get in touch. 

What is it like to live in a home that has both a whole house water filter and drinking water filter?

I guess the first thing is that that there is no aroma of chlorine and hands/hair/body are not dry after bathing or washing up.  Every cuppa tastes much better and we have enjoyed our filtered water on-the-go instead of buying bottled water.  It is also reassuring to know that all incoming water is healthier for us all and that many impurities have been removed. 

What else do I need to know?

We provide a helpful overview of what may be in your water on our website.  Each water filter option on our website advises what each filter takes out, a manual (which you can show to your plumber to ensure it is suitable) and in many cases FAQs. 

In conclusion; we spend so much time being conscious of keeping fit and how we eat, however environmental factors such as the air we breathe and the water we drink need due consideration.  Effective water filtration not only removes impurities, it also gives you reassurance that the water you and your family are using is healthier.

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