Rental Agreement Terms and Conditions

Meter Rental

1. The rental period shall be for a minimum of one week.
2. The meter will be sent by next day delivery so that the week will be calculated from its scheduled delivery date.
3. If you wish to prolong the rental period for another week, please notify The Healthy House by email or telephone on the last day of the current rental period.
4. You are responsible for paying the return postage.
5. You are responsible for returning the meter to us so that we receive it within two days of your rental period ending. 
6. You are responsible for notifying us if the meter is not being returned so that another week’s rental can be charged. Should we not receive the meter back within two days of your rental period ending you will be charged for a further week.
7. The meter must be sent back to The Healthy House in its original packaging including its outer box and any inserts that came with it.
8. Please be sure that the meter is covered by insurance should it be damaged in transit or go astray.
9. Payment for rental must be by credit or debit card on the understanding that if we do not receive the meter back or if it is returned damaged the customer will be charged for the full retail price of the unit or, if applicable, for the cost of repair. If it is returned late, we reserve the right to charge you for another full week’s rental. This process would continue until we received the item back. Since payments on our website are on a secure site we do not have access to your card details. When we receive an order for rental we will phone you on your daytime number to obtain your card details.
10. If the meter gets damaged in return transit it is the customer’s responsibility to claim compensation from the Post Office or carrier. 
11. By renting this item, you agree to begin the use of the item as soon as it is received, and there is no 14-day right to cancellation of this service or right to refund.